“Customizable Integrated IT Management Solution”

ITSCOPE Smart offers a system optimized to the characteristics of applicable organization.

Integrated IT management system connotes more than simple system implementation. It offers a system that supports various enterprise IT operations (SI/SM) and quality management, requirement, resource, risk/issue management and compliance with global certification standards (CMMI, A-SPICE, and the like) in the context of systemizing organizational processes. In addition, ITSCOPE Smart offers systems optimized to development environment through interface with various S/W engineering-oriented development/management tools (for requirement management, configuration management, change impact analysis, test, and the like). This is linked to knowledge management of SOLUTIONLINK to bring about process internalization and continuous improvement.

• Various IT Operation and Management Supports

  ITSCOPE Smart offers powerful functions to manage not just SI/SM projects managed in an organization but also other non-project department operations, consulting operations, and pre-sales activities as projects with simple functional manipulation.

• Application Architecture Management

  Requirements are defined through domain, group, system, layer-specific functional architecture and application architecture management function is provided that can trace and manage requirements with interface to various design documents, program definitions, test scenarios, and applicable sources. This is utilized as knowledge information of organization to bolster reuse of work products and business knowledge is shared to maximize business access, efficiency, quality improvement, and the like.

• Standard Process/Methodology Management and Quality Assurance Management

  PAL(Process Asset Library) function is used to manage various work product templates, standard checklists, standard methodologies, and standard processes and a function to create project WBS automatically from a template is offered. In addition, a function to separately manage such processes as quality assurance, peer review, quality audit, and the like is provided and projects can be managed with ease and at convenience through automation enabled by seamless interface with standard methodology.

• Collaboration Management through Multiple Projects Management (PMO)

  ITSCOPE Smart offers functions for collaboration across multiple projects through master/sub project management, sharing through interface with other ITSCOPE products (Basic, Planner), and progress monitoring.

• Interface with S/W Engineering Tool and Legacy System

  Project management is separated from development and development-specialized SDLC(Software Development Life Cycle) function is provided. SDLC is a S/W engineering tool aligned to analysis, design, and development lifecycle, supporting interface with configuration management tool, change impact analysis tool, unit and integration test tool, fault management tool, and the like and offering data analysis function through mutual data sharing.

• Reuse of Development Work Products

  Various work product reuse functions are offered, enabling integrated management of development work product through business architecture management and work product and project outcome search by architecture. In addition, work products using templates in each standard WBS are provided and a function to access and reuse such work products with more ease is offered.

• Quantitative Project Management through Process Performance Management

  Quantitative project management defining organization’s goal through standard performance metrics and using data collected through performance management activities including project peer review, test, quality assurance, input efforts, SLDC. Through a series of these activity functions, various reporting functions capable of improving project quality by a notch are provided.

• Process Improvement and Continuous Management

  ITSCOPE Smart supports continuous process improvement by customers and offers various functions to help customers readily check improvement deployment, utilization, results, and the like.

• S/W Engineering Consulting Service

  SOLUTIONLINK is a software engineering expert, delivering effective software engineering services by drawing upon prevailing software engineering theories and professional knowledge as well as extensive experiences across various industrial domains. Methodologies and processed optimized to customer organization are offered.

• Support for Domestic/Global Certifications

  ITSCOPE Smart is a powerful solution supporting compliance with domestic/global S/W certifications (CMMI, SPICE, SP, and the like) by marrying years of software engineering consulting know-how and professional engineering knowledge. SOLUTIONLINK also leverages know-how built in various domains for many years into solutions aligned to the level of internalization of applicable customer.

• Knowledge Management to Improve Business Efficiency and Provide Knowledge Reuse Platform

  ITSCOPE Smart offers a platform for bolstering the competency of organization’s members by sharing performance data and know-how in keeping with varying operational needs of organization and providing standard processes and best practices. Furthermore, ITSCOPE Smart lays groundwork for evolution to a comprehensive information system with work product templates, methodologies, metrics management, application/technical architecture, skill-set, technical data, business knowledge and information, etc.